Terms of service

Terms of Service
Effective Date: 1 January 2024

Welcome to Between u & me™! By accessing and using our website (www.betweenuand.me) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

1.1. These Terms of Service govern your use of the Between u & me™ website and services. 1.2. We reserve the right to update, modify, or replace any part of these Terms without prior notice. Continued use of our website constitutes acceptance of any changes.

2. Products & Orders

2.1. We offer premium period wear, including bamboo period panties and other related products, subject to availability. 2.2. We reserve the right to refuse or cancel any order at our discretion. 2.3. Prices are subject to change without notice. 2.4. We strive to provide accurate product descriptions and images, but slight variations may occur.

3. Payments & Billing

3.1. All transactions are processed securely via trusted third-party payment gateways. 3.2. You agree to provide accurate and complete billing and shipping information. 3.3. If your payment is declined, we reserve the right to cancel your order.

4. Shipping & Delivery

4.1. We offer nationwide shipping within South Africa. 4.2. Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances. 4.3. Once your order is shipped, we are not responsible for delays caused by the courier service. 4.4. Customers are responsible for providing the correct shipping address. If an order is returned due to an incorrect address, additional charges may apply.

5. Returns & Exchanges

5.1. Due to hygiene reasons, we do not accept returns or exchanges unless the product is defective. 5.2. If you receive a defective or incorrect item, please contact us at [Insert Email] within 7 days of delivery with proof of the issue. 5.3. Approved refunds will be processed via the original payment method within 7–10 business days.

6. Intellectual Property

6.1. All content on this website, including logos, images, text, and product designs, is the property of Between u & me™ and is protected by intellectual property laws. 6.2. Unauthorized reproduction or use of any content is strictly prohibited.

7. Privacy Policy

7.1. Your personal information is collected, stored, and processed in accordance with our Privacy Policy. 7.2. We do not sell or share your personal data with third parties without consent, except as required by law.

8. Limitation of Liability

8.1. Between u & me™ is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products. 8.2. Our liability is limited to the purchase price of the product in question.

9. Governing Law

9.1. These Terms are governed by the laws of South Africa. 9.2. Any disputes shall be resolved in South African courts.

10. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at:

Between u & me™
Email: TeamMe@betweenuand.me
Website: www.betweenuand.me

Phone:  062 953 7721

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. Thank you for being a part of the Between u & me™ community!